Cihan University-Erbil Journal of Humanities and Social Sciences

Organisational Justice and Organisational Commitment among Secondary School Teachers

2020-04-05T05:24:06+00:00

Given the importance of teachers ' understanding of organizational justice and its effect on their organizational commitment, the literature of teachers and schools lacks evidence about the relations between these factors in developing countries. This research seeks to investigate the direct influence of organizational justice on teachers committed to their schools. the study consists of three dimensions of Organizational justice namely: distributive, procedural, and interactional justice as a dependent variables and organizational commitment as an independent variable. The study conducted among eight official secondary schools. However, Stratified random sampling choice depending on the total of teachers at each school, Data Collection Method was using a structured questionnaire by self-administrative. SPSS has analysed the 92 valid surveys. The results indicated there is a positive and significant relationship between Organizational justice dimensions and organizational commitment, distributive justice found highly correlated with organizational commitment. However, the three dimensions of Organizational justice positively and significantly predicted organizational commitment among secondary school teachers. The study could provide some significant literature contributions on the Organizational justice and organizational commitment of secondary school teachers in developing countries.

Linguistic Deviation in Literary Style

2020-04-05T05:24:04+00:00

This paper is an attempt to shed light on linguistic deviation in literary style. Literary language, with its three main genres; poetry, drama and prose, is a situational variety of English that has specific features which belong to the literary and elevated language of the past. Literary language has been assigned a special status since antiquity, and is still used nowadays by some speakers and writers in certain situations and contexts. It has been considered as sublime and distinctive from all other types of language; one which is deviant from ordinary use of language in that it breaks the common norms or standards of language. A basic characteristic of literary style is linguistic deviation which occurs at different levels; lexical, semantic, syntactic, phonological, morphological, graphological, historical, dialectal and register. All these types of deviations are thoroughly investigated and stylistically analyzed in this paper so as to acquaint readers, students of English, researchers, and those interested in the field, with this type of linguistic phenomenon whose data is based on selected samples from major classical works in English literature

Perception and Opinion of Customers towards ATM Services with Special Reference to Kurdistan Region

2020-04-05T05:24:00+00:00

Modern technology has changed human life by making it faster and easier. Technology innovation emerged as source of competitive strength and can achieve success through new innovation. ATM plays vital role in banking industry by providing all necessary banking facilities in easy and handy way to their customers at their doorstep. As Kurdistan is growing economy, therefore to assess perception and expectation of ATM customers, 315 respondents from different places of Kurdistan region were taken into consideration. This study is based on personal approach and observation. Structured questionnaire administered after taking opinion and modification by banking personal, customer discussion and review of literatures. For the convenience of respondents Likert measurement scales was used. To identify most service quality dimensions in connection with overall customer satisfaction; reliability test, descriptive analysis, correlation and coefficient and regression analysis test and ANOVA tests are done through SPSS 25.0. At the end it is concluded that most of factors are positively, significantly correlated with overall customer satisfaction. Based on personal discussion with customers and bank officials’ and literature reviews, recommendations are mentioned at the end.

Predicting Breast Cancer Survivability

2020-04-05T05:24:02+00:00

this study concentrates on Predicting Breast Cancer Survivability using data mining, and comparing between three main predictive modeling tools. Precisely, we used three popular data mining methods: two from machine learning (artificial neural network and decision trees) and one from statistics (logistic regression), and aimed to choose the best model through the efficiency of each model and with the most effective variables to these models and the most common important predictor. We defined the three main modeling aims and uses by demonstrating the purpose of the modeling. By using data mining, we can begin to characterize and describe trends and patterns that reside in data and information. The preprocessed data set contents were of 87 variables and the total of the records are 457,389; which became 93 variables and 90308 records for each variable, and these dataset were from the SEER database. We have achieved more than three data mining techniques and we have investigated all the data mining techniques and finally we find the best thing to do is to focus about these data mining techniques which are Artificial Neural Network, Decision Trees and Logistic Regression by using SAS Enterprise Miner 5.2 which is in our view of point is the suitable system to use according to the facilities and the results given to us. Several experiments have been conducted using these algorithms. The achieved prediction implementations are Comparison-based techniques. However, we have found out that the neural network has a much better performance than the other two techniques. Finally, we can say that the model we chose has the highest accuracy which specialists in the breast cancer field can use and depend on.

Consumers Loyalty Indicator as a Drivers for Satisfaction

2020-04-05T05:23:59+00:00

This study focuses on understanding the leading indicators of loyalty among food and nourishments shoppers in two Syrian Malls, Cham City Centre and Massa Plaza, both located in Damascus, the capital of Syria. The research uses descriptive approach; the data were collected from a questionnaire distributed to 110 shoppers in the two shopping malls, 100 valid responses divided (50 answers from Cham City Centre, and 50 from Massa Plaza Mall). The data were analyzed using Statistical Package for Social Science to test the hypothesis. The result showed that shopper attitudes toward the store positively related to his fulfilment and loyalty. Also, shoppers call to the store is an indicator of his satisfaction and commitment towards the store. Finally, perceived value is positively related to the four loyalty indicators. The novelty of this article comes from the analysis of the four loyalty indicators as an essential factor for the sustainable customer. Loyal customers are free marketing tools that keep business running and can increase market share.

Client's Satisfaction Regarding Family Planning in Some of Primary Health Care Centers in Erbil City

2020-03-31T04:22:09+00:00

Today mothers or the clients who attending to hospitals or Primary Health Care Centers prefer high-quality care services so they interact everybody from the reception, admission staff, doctors, nurses, ward staff, ambulance, personnel, so clients are satisfied with health services if the physicians and nurses worked properly and with good quality. If the performance is good and perfect mothers or clients are highly satisfied. The objectives of the study are to identify the client’s satisfaction with family planning. A descriptive, cross-sectional design. Anon-probability convenient methods were used. The sample was included one hundred women who attended to Primary Health Care Centers in Erbil City. The study conducted in main primary Health Care Centers in Erbil from September 2015 to September 2016. The data collection was collected by the interview technique with clients and women depending on the questionnaire. The questionnaire was used for data collection, including three parts; part one socio-demographic characteristics for sample study and; part two included questions related to client's satisfaction regarding practices about family planning methods and; part three questions related to their satisfaction regarding knowledge of family planning methods, so depending on scoring system for data collection as (1 for Yes, and 2 for No). The study revealed that three levels of client’s satisfaction (good 23%, fair 44%, 33% bad) regarding family planning and there was no significant association between most of the variables and their satisfaction except their level of education and age so there was highly significant association between age, education level and their satisfaction with family planning knowledge and practices. Majority of the sample study were from urban, and most of them were illiterate. The study revealed that there were three levels of satisfaction about family planning, and there was no significant association between most of the variables and client’s satisfaction regarding family planning except age and their educational level so there was the highly significant association between these two variables and client’s satisfaction. .