Cihan University-Erbil Journal of Humanities and Social Sciences <p><em><span style="font-weight: 400;">Cihan University-Erbil Journal of Humanities and Social Sciences </span></em><span style="font-weight: 400;">(CUEJHSS) is a biannual academic journal published by the Cihan University-Erbil. CUEJHSS a periodical journal publishes original researches in the Arabic, Kurdish and English langauges, and in all areas of Social Sciences, including Humanities, Economics, Law, etc.CUEJSS is a Peer-Reviewed Open Access journal with Creative Commons Attribution Non-Commercial No Derivatives License 4.0 (CC BY-NC-ND 4.0). CUEJHSS provides immediate, worldwide, barrier-free access to the full text of research articles without requiring a subscription to the journal, and has no article processing charge (APC). CUEJHSS applies the highest standards to everything it does and adopts APA citation/referencing style. CUEJHSS Section Policy includes Original Research Articles.&nbsp; CUEJHSS has p-ISSN:&nbsp;2709-8648. It is a member of the ROAD with e-ISSN: <a href="">2707-6342</a> and a member of the Crossref a doi: <a href="">10.24086/issn.2707-6342</a></span></p> Cihan University-Erbil en-US Cihan University-Erbil Journal of Humanities and Social Sciences 2707-6342 <p>Authors who publish with this journal agree to the following terms:<br>1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License [CC BY-NC-ND 4.0] that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.<br>2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.<br>3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).</p> Applying Knowledge Management Processes to ‎Improve Institutional Performance ‎ <p>This study aimed to identify the role of knowledge management ‎processes in improving ‎the level of institutional performance in Cihan ‎University- Erbil, Iraq. For the purpose of ‎achieving the study objectives, a hypothesis has been formulated with two sub-‎hypotheses. The study relied on a descriptive analytical approach. The data were collected ‎by a questionnaire distributed randomly to 90 academic staff at Cihan University-Erbil ‎Campus, 74 valid responses were received. The results showed that knowledge ‎management ‎processes play an important role in improving the institutional performance ‎‎level of the institution studied. Also, the processes of ‎generating and storing knowledge ‎show have stronger correlation than the ‎processes of distributing and applying knowledge ‎in improving the institutional ‎performance level in the University. ‎The novelty of this ‏article comes from ‏its results and the set of ‎recommendations that will contribute to ‎raising the level of ‎institutional performance. ‎</p> Aram H. Massoudi Hawkar Q. Birdawod ##submission.copyrightStatement## 2023-01-15 2023-01-15 7 1 1 10 10.24086/cuejhss.v7n1y2023.pp1-10 Ethical Leadership Role in Job Embeddedness and Job Involvement ‎ <p>The aim of this article is to verify the relationship between ethical leadership (EL) and job embeddedness (JE) and job involvement (JI) in charity organizations in Erbil province, Iraq. Also, identifying the role of ethical leadership in enhancing job involvement and job embeddedness. The data were collected by questionnaire distributed to 320 staff working at charity organizations in Erbil, Iraq. The data were analyzed by IBM-SPSS 26 to test the hypothesis of the study. The outcome of this article showed a positive relationship between EL and JE and JI. Also, there is a positive effect between the EL and JE. The implication of the study point to the essential role of ethical leadership in changing employees’ attitudes positively toward job involvement and satisfaction.</p> Mohammed S. Jami Aram H. Massoudi Qusay H. Al-Salami ##submission.copyrightStatement## 2023-01-15 2023-01-15 7 1 11 15 10.24086/cuejhss.v7n1y2023.pp11-15 Factors Influencing Individual’s E-wallet ‎Usage in Kurdistan Region of Iraq <p>E-Wallets play a critical role in many ways people do cashless transactions. Technology innovations have made smartphone users carry out many transactions or payments using applications installed on their smartphones. The COVID-19 pandemic has boosted cashless payment awareness in numerous countries, including Iraq. The research objectives are to determine the factors that influence E-wallet usage in the Kurdistan Region of Iraq. This study methodology uses a questionnaire distribution based on the structural equation model. Ninety-nine sets of valuable data were collected from lecturers who use the FastPay E-Wallet application at the University of Cihan-Erbil. The collected data have been analyzed using SmartPLS data analysis software. The current study revealed that perceived security, trust, ease of use, and usefulness strongly influence E-Wallet usage. A future study suggests researching different E-Wallet applications since this research only focused on FastPay.</p> Twana T. Sulaiman ##submission.copyrightStatement## 2023-01-22 2023-01-22 7 1 16 21 10.24086/cuejhss.v7n1y2023.pp16-21