The Impact of Academic Satisfaction as a Mediator on International Conferences

Authors

DOI:

https://doi.org/10.24086/cuejhss.v6n1y2022.pp19-26

Keywords:

Service Quality, Expectation, Conference Industry, Academic Satisfaction

Abstract

Scientists have lately discovered that the quality of services has a significant influence on academic satisfaction and academic loyalty. Universities in Erbil are competing attract academics by conducting international conferences. The purpose of this study is to evaluate the service quality in international conferences. A statistical analysis was provided based on data collected from 150 responses from academics at Cihan University-Erbil and other universities in the region. A structured questionnaire was conducted by the respondents in order to analyze their general expectations on conference services and the actual service performance they perceived with the conference. The study also assessed the impact of respondents’ past experiences on their expectations. The findings of this study show that we have positive effect between the total effect of (SQ) the independent variable on (CI) the dependent variable is highly significant with (t = 6.02, p< 0.05), also the effect of the mediator variable (AS) was significant with (t = 7.01, p< 0.05), and finally both the independent variable and the mediator variable (SQ) and (AS) have a significant effect on the dependent variable (CI). We found that the meditation effect was partial but not complete effect.

Downloads

Download data is not yet available.

Author Biography

Qusay H. Al-Salami, Department of Business Administration, Cihan University-Erbil, Kurdistan Region, Iraq

Born in Baghdad – Iraq 30/3/1972, Worked in Computer Depy.-Faculty of Information Tech.–Garyounis Uni. / Benghazi –Libya since 1998–2007, Al-DRA higher institute for Computer Tech./Benghazi–Libya since 1998-2006, Al-MARJ Uni. College–Science dep./Al-Marj–Libya since 2003 –2005, Teacher's College - Garyounis Uni./Al-Kofra–Libya since 2005–2007, Science dep.-Faculty of Engineering – Garyounis Uni. since 2005–2007, Faculty of Arts & Sciences –Garyounis Uni./Ajdabya–Libya since 2006–2010, Faculty of Economic –Garyounis Uni./Benghazi–Libya since 2007– 2011, Baghdad College of Economic Science Uni. – Computer Engineering Dep./Baghdad–IRAQ since 2011– 2012, Cihan Uni./College of Adm. and Financial Sciences / 2013–till now, lecturing in Business Administration Dept.

Downloads

Published

2022-01-30

How to Cite

Al-Salami, Q. H., & Abdalla, S. N. (2022). The Impact of Academic Satisfaction as a Mediator on International Conferences. Cihan University-Erbil Journal of Humanities and Social Sciences, 6(1), 19–26. https://doi.org/10.24086/cuejhss.v6n1y2022.pp19-26

Issue

Vol. 6 No. 1 (2022)

Section

Articles

License

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License [CC BY-NC-ND 4.0] that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

Most read articles by the same author(s)

Similar Articles

1 2 3 4 5 6 7 > >> 

You may also start an advanced similarity search for this article.